Keep Call Centers in America Act of 2025

# Keep Call Centers in America Act of 2025 (HR 4954) **What the Bill Would Do** The Keep Call Centers in America Act of 2025 aims to keep customer service call centers operating within the United States rather than being moved overseas. While the bill's specific provisions aren't detailed in the available information, legislation with this title typically includes measures to incentivize or require companies to maintain call center jobs domestically, potentially through tax benefits, penalties for outsourcing, or other regulatory mechanisms. **Who It Affects** This bill would primarily impact call center workers, companies that operate call centers, and consumers who use customer service lines. Workers could benefit from job protections and domestic employment opportunities, while companies might face new requirements or costs related to maintaining U.S.-based operations. Consumers could potentially experience changes in call center service quality or availability depending on how provisions are implemented. **Current Status** The bill is currently in committee, meaning it has been introduced but has not yet advanced to a full vote in the House of Representatives.

It was sponsored by Rep. Kristen McDonald Rivet (D-MI). The bill remains in the early stages of the legislative process and would need committee approval and broader congressional support to progress further.